FAQ

What kind of bidet is this?

What do you mean by “complete bidet system”? 

How does it work? 

Who is this product made for? 

How is the GLOBAL BIDET portable? 

Does the GLOBAL BIDET spray warm water or cold water? 

Does the GLOBAL BIDET have a warranty? 

What is your return/refund policy? 

What should I do if the product received is damaged? 

Do you ship internationally? 

How long does it take to ship the GLOBAL BIDET to me? 

How long does the battery last on a single charge? 

How long does it take to fully recharge the battery? 

Do I need to switch it off after using it? 

Can I use any water container or do I only have to use the water tank? 

What is this little blue plastic clip? 

Can I use warm water? 

Can I use the GLOBAL BIDET while it’s plugged into an electricity outlet? 

How often should I clean the water tank? 

disconnect the water pipe from the water tank/the GLOBAL BIDET? 

The water tank is leaking, what should I do?